The level to which an organisation will master new technologies is the key to its point of success for the future decades. The computer revolution is under way. It is the source of an incredible potential for organisations.

Opportunities as regards advanced technologies are numerous: Internet, e-commerce, networks, computer architecture, telecommunication, call-centres, etc.

Faced with such an abundance of tools, choices prove to be very difficult. Still, they are crucial. They above all depend on your needs and on the evolution of your economic environment. Indeed, the technological means are merely justifying a targeted end: production of goods or provision of a service.

The choice and implementation of new technologies that allow providing a better service to your customers are not enough. Indeed, behind all these technologies, innovations and changes stand teams, men and women.

These individuals must be able to face such complex a challenge. This reality may trigger off various difficulties that may challenge the completion of your projects: resistance to change, communication problems, loss of motivation, training deficit, etc.

P.C.M.E’s process assimilates these 2 types of problematic, that is on the one hand the choice and implementation of new technologies; and on the other hand, the appropriation of these new technologies by the whole of men and women who are part of your organisation.

Technology is the element that will set off changes. These are often more numerous than figured out at first: trade evolution, change of organisation models, emergence of new procedures....

Our intervention allows first to prepare those changes and second to follow them up.